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Who We Are

About Charge24

Charge24 is a leading green tech company in Kenya, committed to sustainability and innovation. We not only provide portable, eco-friendly power solutions but also offer cutting-edge advertising opportunities that enhance brand visibility.

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Mission To keep people powered and connected wherever they go, while providing innovative advertising solutions that prioritize customer needs.

Vision To continually innovate by providing solutions that keep people connected and powered, transforming how businesses engage with their audiences.

Our Products

At Charge24, our advanced machines help brands reach their target audiences with enhanced visibility and engagement across the country, offering a powerful platform for meaningful customer connections.

Our Power banks

Rental Process

STEP 1

DOWNLOAD THE CHARGE24 APP OR USE THE WEB APP TO FIND A STATION NEAR YOU

STEP 2

SCAN THE QR CODE AT ANY OF OUR CHARGING STATION

STEP 3

REMOVE THE POWERBANK AND CHARGE YOUR BATTERY WHEREVER YOU WANT

Power Bank Benefits

Compatibility

Water, weather, & fireproof with overcharge protection for longer device life.

Durability

Supports iOS, Micro USB, Type C, and wireless charging for universal use.

Compact

Designed for a secure and comfortable grip, perfect for daily use.

0196-Slot Machine: SIMBA

Capacity: Holds up to 96 power banks

Display: Equipped with a large 63-inch screen for maximum advertising visibility.

Ideal for: High-traffic locations such as airports, hotels, or large events where many people require charging solutions.

Key Features: High capacity and expansive display make it ideal for venues aiming to enhance customer service while maximizing advertising revenue.
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0248-Slot Machine: NDOVU

Capacity:Stores up to 48 power banks.

Display:Features a 43-inch screen for running ads.

Ideal for:Medium to large venues such as shopping malls, restaurants, and entertainment centers.

Key Features:A solid balance of power bank capacity and a prominent display, offering an effective solution for both charging and advertising.
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0324-Slot Machine: TWIGA

Capacity: Holds 24 power banks.

Display: No screen for advertisements.

Power Source: Solar-powered, making it an eco-friendly option.

Ideal for: Venues that prioritize sustainable energy solutions, such as outdoor events or eco-conscious locations.

Key Features: Provides a solar-powered charging solution without an ad display, suitable for off-grid or environmentally friendly settings.
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0412-Slot Machine: CHUI

Capacity: Stores 12 power banks.

Display: Features a 10-inch screen for advertising.

Ideal for: Smaller venues like cafes, bars, and lounges.

Key Features: Compact yet efficient, offering a charging solution along with an advertising platform, perfect for intimate or low-traffic spaces.
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Frequently Asked Questions

What is Charge24?

Charge24 is a leading tech company in Kenya that specializes in providing eco-friendly power solutions through power bank dispensing machines. These machines also offer advertising capabilities, making them a dual-purpose solution for businesses to gain visibility while providing a charging service to customers

Where is Charge24 located?

Charge24 is headquartered at Ngong Lane Plaza, 4th Floor, Ngong Road, Nairobi, Kenya

How can I contact Charge24?

You can contact Charge24 through:
Office: 020 2577 111
Mobile: 0793 777 111
Email: info@charge24.ke
Social media handles : Charge24

How do I return the power bank?

You can return the power bank to any Charge24 station across Kenya. Conveniently, you can rent a power bank from one location, such as an airport in Kisumu, and return it at a different location, such as a hotel in Nairobi. All you need to do is pop it back into any slot on our machines.

How much does it cost to rent a power bank?

The rental fee is Ksh 100 per hour of use, with a full charge occurring at the 10th hour. A Ksh 1000 security deposit is required upfront, which is refunded based on the usage duration when the power bank is returned.

How is the rental fee calculated?

The rental fee is calculated based on the duration of usage, starting from the moment the power bank is collected until it is returned. A full charge of 1000 is applied at the 10th hour

Can I charge multiple phones at once?

Yes, Charge24 power banks support multiple charging interfaces, including iOS, Micro USB, Type C, and wireless charging, allowing you to charge different devices simultaneously.

What benefit do I get by having Charge24 machines at my venue?

By having Charge24 machines at your venue, you enhance customer dwell time, attract more foot traffic, and increase customer engagement.

What if I don't want the machine in my venue anymore?

If you no longer want the Charge24 machine in your venue, you can contact the Charge24 team to arrange for its removal. All location partners terminate their contracts as per their agreement with Charge24.

What kind of support and maintenance does Charge24 provide?

Charge24 offers 24/7 access to their IT system, allowing businesses to monitor their advertising campaigns and machine usage in real time. The machines are also designed to be durable, weatherproof, and require minimal maintenance. For any issues, Charge24 provides full technical support.

How do I know where the nearest Charge24 station is located?

You can easily locate a Charge24 station by visiting their website or using their social media handles. Here you’ll find all available machine locations across the country

Are the power banks safe to use?

Yes, Charge24 power banks come with overcharge protection and are designed to be durable. They are water, weather, and fireproof, ensuring their safety and reliability for users

Does Charge24 provide services for events, and what are the associated costs?

Yes, Charge24 offers power bank rental services for events. Pricing is determined based on the size of the event and duration of the event. For a customized quote, please contact our team through the details provided on our website.

Do Charge24 power banks come with a warranty?

Yes, all Charge24 power banks are covered by a 1 year warranty. They are designed for durability and come with protection features like overcharge prevention, making them safe for long-term use.

Are Charge24's services available outside of Nairobi?

Yes, Charge24 operates in multiple locations across Kenya, including Nakuru, Kisumu, Mombasa, and other key urban areas. You can locate our stations through our socials or website.

Does Charge24 have a dedicated customer care team?

Yes, Charge24 has a dedicated customer care team available to assist with any inquiries or issues. You can reach them via phone, emails.

Can I recharge the rented power bank at home?

Yes, you can recharge the power bank at home using a type C charger, allowing you to continue using it once you’ve purchased it.

What services does Charge24 provide?

Charge24 specializes in two primary services:
1. Power Bank Rental Solutions: We provide eco-friendly power bank dispensing machines for public use, ensuring convenient charging solutions for customers.

2. Digital Advertising Solutions: Our state-of-the-art machines feature integrated advertising screens, offering businesses a platform to reach their target audience in high-traffic areas.

Can I rent Charge24 machines for an event?

Yes, Charge24 machines are available for event rentals. Contact our team for pricing and availability.

How do Charge24’s advertising screens operate?

Charge24’s advertising screens are integrated into the power bank dispensing machines and display digital advertisements. These screens offer real-time audience engagement, and businesses can monitor impressions and analyze campaign performance throug

Can Charge24 machines be customized for my business needs?

Yes, Charge24 offers customization options for its machines, allowing businesses to display their own branded content and promotional videos on the advertising screens.

What type of content can be displayed on Charge24’s advertising screens?

Charge24 screens can display a wide range of content, including video ads, static images, and promotional messages. The content is curated to target your audience effectively in locations such as malls, airports, and universities.

How do I track the performance of my advertisements on Charge24 screens?

Charge24 provides a 24/7 IT system where you can log in to monitor and analyze your ad campaign performance in real time. This includes impressions, engagement metrics, and other valuable insights to help you optimize your marketing strategy.

Is technical support provided for Charge24 machines during events?

Yes, Charge24 provides full technical support for all machines during events. Our team ensures smooth operation and is available to address any issues that may arise.

What are the requirements for installing a Charge24 machine at my venue?

The only requirement is a mutual reviewed and signed agreement for installing a Charge24 machine at your location. A strategic location & a standard electrical connection.

What are the different machines Charge24 offers?

We offer different products:

SIMBA: 96 slots, 63-inch screen
TWIGA: 24 slots, no screen
CHUI: 12 slots, 10.1-inch screen
NDOVU: 48 slots, 43-inch screen

How can I purchase or rent a machine?

You can visit our "Shop" section or contact us directly to inquire about purchasing or renting our machines.

What are the pricing options for renting a machine?

Pricing varies based on machine type and duration of use. Please refer to our "Rental Process" page for detailed pricing information.

Are there any hidden fees?

No, we provide transparent pricing with no hidden fees. You will receive a full breakdown of costs when renting or purchasing.

How do you ensure customer satisfaction?

At Charge24, we prioritize customer satisfaction by offering reliable products, dedicated customer support, and prompt issue resolution. We also gather feedback regularly to improve our services.

What kind of support do you offer for machine rentals?

We offer 24/7 customer support, regular maintenance, and on-site assistance for machine rentals to ensure everything runs smoothly during your rental period.

Can I customize the advertisements displayed on the screens?

Yes, we provide customization options for advertisements, allowing you to target your audience with personalized messaging and visuals.

How does Charge24 handle my personal data?

Charge24 respects your privacy and is committed to protecting your personal information. We collect and use data in accordance with our Privacy Policy, ensuring confidentiality and security.

Will my data be shared with third parties?

Charge24 does not sell or share your personal data with third parties without your explicit consent, except for necessary business operations or legal requirements.

How can I request the deletion of my data?

If you wish to have your personal data removed from our records, you can contact us through our support page, and we will process your request in accordance with data protection regulations.

Is my data secure on Charge24’s platform?

Yes, we use advanced encryption and security measures to ensure that all personal and transaction data on our platform is protected from unauthorized access.

Our Partners

With over 50+ locatons countrywide, our partners include:

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